Privacy Policy

At Stellaris Productions, located at 42 Aurora Lane, Suite 200, Silicon Valley, CA 94040, and reachable by phone at (650) 555-0123 or by email at info@stellarisproductions.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide to us through contact forms, email correspondence, or during project consultations.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use Google Analytics to track and analyze this data to improve our website and user experience.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. For more detailed information, please see our Cookies Policy.
• Project-Related Information: If you engage our video production services, we may collect information related to your project, such as scripts, storyboards, video footage, and other media assets necessary to complete the project.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To deliver the video production services you request, manage your account, and improve our website and services based on your feedback and usage patterns.
• Communication: To respond to your inquiries, provide customer support, send you updates about our services, and inform you about new features or promotions.
• Marketing: To send you marketing communications about our services that we believe may be of interest to you. You can opt-out of receiving these communications at any time.
• Analytics: To analyze website usage, track trends, and measure the effectiveness of our marketing campaigns.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Project Management: To effectively manage and execute video production projects, ensuring client satisfaction and project success.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We engage third-party service providers to assist with various aspects of our business, such as website hosting, data analysis, email marketing, and payment processing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. Examples include our hosting provider, CloudHost Solutions, and our email marketing platform, MailBlast.
• Business Partners: In some cases, we may partner with other businesses to offer joint services or promotions. If you participate in such offerings, we may share your information with the relevant business partner.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
• Affiliates: We may share information within our corporate family of companies.
• Project Collaborators: We may share project-related information with team members, freelancers, and other collaborators involved in your video production project.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Data Minimization: We only collect and retain the minimum amount of personal information necessary for the purposes outlined in this Privacy Policy.
• Employee Training: We train our employees on data security best practices to ensure they handle your information responsibly.
• Secure Data Storage: We store your data on secure servers with appropriate physical and logical safeguards.

While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more detailed information about our cookie usage, please see our Cookies Policy.

We use third-party cookies for analytics and advertising purposes. These cookies may track your activity across multiple websites and may be used to build a profile of your interests. You can opt-out of certain third-party cookies through the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out tool.

6. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Stellaris Productions. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Objection: You have the right to object to the processing of your personal information for marketing purposes or on grounds relating to your particular situation.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at info@stellarisproductions.com or by mail at 42 Aurora Lane, Suite 200, Silicon Valley, CA 94040. We will respond to your request within a reasonable timeframe.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stellaris Productions
42 Aurora Lane, Suite 200
Silicon Valley, CA 94040
Phone: (650) 555-0123
Email: info@stellarisproductions.com

We are committed to resolving any complaints or concerns you may have about our privacy practices. If you are not satisfied with our response, you have the right to lodge a complaint with a data protection authority.